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by Orient-Express

Prepare Yourself

All you need to know before you book your treatment:

  • Please book your treatment in advance to ensure availability.
  • Do consult our reception who will be pleased to advise you on treatment that suit your individual needs.
  • To fully enjoy the peaceful and tranquil environment of the spa, cellular phones and electronic devices are discouraged.
  • Relaxation is essential to the treatment process. It is advisable to book your treatment at a time when you will be able to relax for at least 1 hour after treatment.
  • For your convenience we suggest you to come at the spa reception 10 minutes prior to your treatment, in order to change and prepare yourself.  Arriving late will shorten the time for your treatment, thus lessening its effectiveness and your pleasure.
  • Gentlemen who are having a facial are advised to shave at least 3 hours before their treatment.
  • Guest with high blood pressure, heart condition, allergies, who are pregnant or have other medical conditions are advised to consult their doctor before signing up for any spa treatments.
  • The Spa environment is tranquility and relaxed. Please respect the quietness and privacy of the other Spa guest by speaking in a soft voice or simply enjoying the quietness.

Cancellation policy:
Please give us at least 4 hours notice if you need to cancel an appointment. Please note that any treatment cancelled less than 4 hours prior to the scheduled appointment will be charged at 50 %, whilst the full treatment price will be charge where guests do not arrive at the spa for the treatment booked.


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